I need help with...
Understanding an assignment
Read the assignment carefully (and reread, if necessary).
It may be helpful to take notes as you read.
If you have specific questions, please email me at karliss729@macomb.edu
If you are feeling uncertain or need extra help, you can...
Make an appointment with our embedded tutor.
Make an appointment with a different tutor at the Academic Success Center.
(they offer video sessions, in-person sessions at South Campus, and in-person sessions at Center Campus)Come to my office hours or ask before/after class.
Note: Instructions for making an appointment can be found at the bottom of this page. If you need additional help, you can email or call the Reading and Writing Studios at rwstudio@macomb.edu, 586.447.8662, or 586.416.5216.
Brainstorming, completing an assignment, or my writing
For help with specific writing topics, such as organizing your writing, flow, clarity, etc., see the Improving Your Writing page or the Revision section of this website.
For tutoring, make an appointment with our embedded tutor or another tutor at the Academic Success Center.
The Academic Success Center offers video sessions, in-person sessions at South Campus, and in-person sessions at Center Campus.
If you need help making an appointment, see the tutorial at the bottom of this page or call the Academic Success Center at 586.447.8662 or 586.416.5216.
Technology
The following pages have instructions and information for frequently used software in this class:
Microsoft Office 365 Help
How to access Office 365 through Macomb
Submitting Word Files to Canvas
Saving and Backing Up Your Work
How to save documents so that you don't loose them
How to back up your work and several options for backing up work
Using and installing Microsoft OneDrive
Using Word Online
How to download files from Word Online so that you can turn them in on Canvas
Using Google Docs
How to download files from Google Docs so that you can turn them in on Canvas
Additional Tech Help
If you are having problems or need help with software beyond the above, you can...
Look up tutorials on YouTube.
Google search for your problem.
Ask me. If you are still having problems and need additional help, come see me during office hours.
If you are having problems or need help with Canvas, you can...
Call Macomb's Canvas support: 877-362-2662
Use the help menu.
in Canvas (on the left navigation) to learn how to use Canvas.
Google the problem you are having (or search in YouTube) - nearly everything you need to do on Canvas has a help page or instructions somewhere online.
If you are having problems or need help with other Macomb software or hardware, contact the Service Desk.
Service Desk Phone: 586-445-7156
Email: servicedesk@macomb.edu
If you do not have reliable access to technology and need help, you can contact studentsupport@macomb.edu.
Something that isn't listed here
Macomb has resources to help!
If you aren't sure which department to contact, I recommend starting with the Student Success coaches at studentsupport@macomb.edu. If they can't help you, they will help you get in contact with the right department.
Advising can help with information about the college, classes, your degree program, transfer information, and connect you with resources.
586.445.7999 or askanadvisor@macomb.edu
Counseling can help you explore different majors and careers, work on goal setting and academic planning, and provide more specialized academic advising.
586.445.7999 or counseling@macomb.edu
Special Services provides assistance with receiving accommodations, finding tutoring, and helping students work with other departments and outside agencies. They also provide services for English Language Learners.
586.445.7999 or specialservices@macomb.edu
Student Options for Success (SOS) can help you find solutions to nonacademic costs while you’re taking classes at Macomb, including food, rent, utilities, child care, and help care. They can also help you apply for public benefits.
586.447.8609 or sos@macomb.edu
Student Success Coaches can help you navigate college and overcome barriers to your education. If you are struggling with study skills, motivation, time management, language barriers, access to technology, how to get help, etc., they are the place to contact. Basically, if you are struggling (and this can be with school or outside of school), they are here to help!
studentsupport@macomb.edu
Making an appointment with the Academic Success Center
Go to Canvas and then click on the Penji icon in the left navigation area. If you are a new user, you will be asked to agree to the terms of service first.
2. If the top of Penji shows "Macomb Subject Tutoring" (1), click on Macomb Reading/Writing Tutoring (2) to switch tutoring areas.
3. Then select either In-person appointment or Zoom online appointment (3).
4. Select "Join a Subject" and then select "Writing Any Course"
Once you select a subject, it will stay in your saved list when you make future appointments.
If you need to add a different subject, you can select "Edit your subjects" to select additional tutoring types.
5. If you are scheduling an in-person appointment, you can filter by location (4) to choose only South Campus or Center Campus.
6. Then click on a time slot (5) to select the time you want to make an appointment with a tutor and click select (6).
7. Click on the tutor's name and then click "Select".
8. Choose the location/method in which you would like to meet and then click next. (Note: there may only be one option here).
9. Then fill out the form for your assignment. This will help the tutor understand what kind of help you are looking for and also understand the assignment. Click "Next" when you have completed the form.
10. Double-check the date, time, and location on the Overview screen, and if everything is correct, click "Complete."
You will receive an email with your appointment information, but I also recommend adding it to your phone calendar or planner.
Academic Success Center Locations and Contact Information
Appointment Site: Use the Penji link on Canvas (the penguin looking icon in the left navigation bar)
South Campus
J Building, Room 305
Phone: 586.447.8662
Center Campus
C Building, Room 105
Phone: 586.416.5216